Everything we have shipped, what we are building right now, and what comes next.
Basements, garages, dead zones — tasks and photos sync the moment the signal returns. The crew app keeps the round, the guides and the evidence on the device, so a lost signal never turns into a missing record or a cleaner waiting for a page to load.
Claaro speaks the Model Context Protocol, so the AI assistant your company already uses can read its operational data and act on it — inside your permissions, not around them. Ask an agent about last week's SLA breaches or have it raise an extra-work order, without anyone building an integration first.
Autonomous cleaning robots join Claaro as regular crew members — tasks, status and anomalies land in the same FM dashboard. You plan a robot's route the way you plan a person's round, and when it stops mid-shift the alert reaches the same manager, through the same channel, as a missed cleaning.
Forecast demand per site and shift, so you staff to reality instead of last year's contract. Claaro reads your own history — seasons, incident volume, how long a round actually takes — and proposes the headcount each building needs, which you accept or override before the plan goes out.
Track stock per building, reorder from real consumption, and stop the emergency supply runs. Consumables are logged where they are used, so you see which sites burn through what, and the reorder point comes from measured usage instead of a guess in the warehouse.
Push verified hours and approved extra work straight into the systems you already run. Payroll gets check-in data it can trust, your ERP gets the billable items with their evidence attached, and nobody retypes a timesheet at the end of the month.
Price a contract from real norms, machines and labour rates, then track the planned cost against what the operation actually spends. The calculation you win the tender with becomes the budget you manage against, so margin erosion shows up during the contract instead of after it.
One-click export of SLA, ESG and photo evidence, formatted for procurement and audits. Everything a bid or a client review asks for — attendance, response times, quality scores, before-and-after documentation — assembled for the period you choose, ready to attach.
Your client gets their own app: today's status for every site, cleaning detail with before-and-after photos, and only the sections and locations you allow. Most of the questions that used to arrive as phone calls answer themselves, and the client sees the work rather than being told about it.
Anyone in the building scans and rates in five seconds — no app, no login. Per place or for the whole site. Feedback comes from the people who actually use the space, on the day, and lands against the exact place and the crew that cleaned it.
Late starts, missed cleanings, poor ratings and unanswered incidents are caught automatically, with a penalty PDF ready for the claim. The contract's own thresholds are evaluated continuously, so a breach is visible while you can still fix it, not at the quarterly review.
Clients order from a price catalogue you control, and approve or reject what you propose. Everything is documented before it is invoiced. Window cleaning, a carpet extraction, an extra round after an event — the order, the price and the completed work stay attached to each other.
Incidents, requests and answers live in one thread per topic. Nothing gets lost in e-mail, WhatsApp or a phone call. Everyone with access sees the same history, and a question asked in the evening is still there — with its answer — when the next shift starts.
A contract PIN lets anyone on site log a cleaning or report a problem by phone, and get the location instructions back by SMS. No account, no app, no onboarding — enough for a subcontractor or a one-off stand-in to work inside the same records as everyone else.
Start and stop tasks with a voice call from any phone. No app, no smartphone required. The system recognises the caller's number, reads the round back in their language and records the check-in — for crews without a company device, this is the whole workflow.
Your logo and colours, your client's logo in their portal, and Czech, Slovak, German, Ukrainian and English throughout. The platform looks like your company to your customers and speaks each crew member's own language in the app they use every day.
Scheduled walk-throughs scored per rating area, with a signed PDF report at the end. The inspection follows the same structure every time, so results are comparable between visits, between sites and between the people doing the checking.
TOTP on the admin login, switchable per customer, for operations whose security policy requires it. Standard authenticator apps, enforced for the accounts that can change schedules, contracts and pricing.
Ask in plain language and get answers, charts and decisions built from your live operational data. “Which sites slipped last week?”, “How much extra work did this client order this quarter?” — the assistant queries what Claaro already knows and answers with numbers you can open down to the underlying records.
The QR scan is matched against the site's real coordinates. Warn or block, set per contract. Codes photographed once and scanned from home stop working, and the strictness is yours to choose per client rather than a platform-wide rule.
Detailed scoring for every spot, with client feedback routed straight to the responsible team. Scores are kept per place and per rating area rather than as one number for the building, so a recurring problem shows up as a pattern instead of a complaint.
Approve requests with one tap, photo evidence already attached. No invoice surprises. The request is raised on site while the crew is still standing in front of the work, and what you approve is exactly what appears on the invoice, with its documentation.
Hundreds of sites assembled off the main thread instead of blocking the browser. Big operations stop waiting. The dashboard streams in as it computes, so the size of your portfolio no longer decides how long you stare at a loading screen.
Define what off-plan means for each site and hear about it before your client does. Late start, no check-in at all, a rating under your threshold, an incident nobody answered — each rule is set per contract and routed to the person who can actually fix it.
A stand-in is assigned to the absent person's shift without a single phone call, and newcomers get up to speed faster. The replacement inherits the round with its schedule and its location guides, so the client sees the same work done, not a gap.
Every activity and place gets its own time window and repeat rule, down to every-N-weeks cycles. Daily offices, stairwells twice a week, a window clean every six weeks — the plan holds all of it, and reporting knows what should have happened when.
Per-location, per-task instructions with photo requirements, so quality never depends on who showed up. A stand-in or a new hire opens the place and sees what to do, what to use and what to photograph — the same standard the regular crew works to.
Multi-site facility management with role-based access for operations, clients and crews. One system for the whole portfolio from day one: sites, people and schedules in one place, with every role seeing exactly the part that belongs to it.
Verifiable proof that the right person was in the right place at the right time. Each place carries its own code; the scan stamps who, where and when, and that record is what reporting, payroll and any client dispute are settled from.
Every building, every worker and every shift in one live view. Started, running, finished, off-plan — the state of the day without a phone call, and one click from a tile to the detail of what happened at that site.
Problems and extra work reported on the spot and escalated instantly to the right person. A photo, a category and a note from the phone in the cleaner's hand, and the manager knows about the broken dispenser before the building's tenants start writing e-mails.
Every shift planned per location, with absences and their reasons tracked in the same place. Holiday, sickness and time off sit next to the plan they affect, so a gap is visible while there is still time to cover it.
Dates and scope are indicative. We ship when it is ready, not when the slide says so.
Tell us what would move the needle in your operation. Customer requests shape this list more than anything else.
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